GRC Cub and Boy Scout Training Link
Online Training
Important leader training sessions are available via the Internet for new and experienced volunteers. All courses are hosted at our National BSA E-Learning Website and ask that you to provide/create a login to be tracked in the E-Learning Course management System.
The National Council of the Boy Scouts of America has developed an online training system known as the Online Learning Center or eLearning. The following information will help get you started using the National eLearning site.
· E-Learning Registration
· Youth Protection Training Instructions
· Frequently Asked Questions
Please Note: There is a new new central access method for e-learning. You will need to create a MyScouting account (using your e-mail address as your login). This account gives you direct access to e-learning (and other options depending on your profile). Scouting volunteers: please have your council number and member ID handy (from your registration card) when creating your account.
FAQ
GENERAL
· What are the system requirements for using the E-Learning Course Management System?
o Internet Explorer 6.0
§ IE 7.0 is not supported at this time.
§ If using IE 7.0 the BSA logo may cover the Address fields on the registration page. Use the 'Tab' key to access the fields.
o Macromedia Flash Player 7.0 or higher
§ Go to http://www.adobe.com to download the newest Flash Player.
o Sound card and speakers are required to hear the audio.
o Turn off any pop-up blockers.
E-LEARNING COURSE MANAGEMENT SYSTEM
· I click Take Course and nothing happens.
o Our site uses pop-up windows. Make sure you turn off any pop-up blockers for this Web site.
· I have taken the Youth Protection Training course and refreshed my page, but I still see a yellow dot. Why?
o Go to http://www.adobe.com to download the newest Flash Player.
o Follow the online instructions to install the Macromedia Flash Player.
o Once the installation is complete, close your Web browser .
o Then, open your Web browser and try taking the test again.
· I am a registered member and passed the test. However, I did not receive a certificate of completion.
o If you are new to Scouting (in the last 90-120 days), your name might not yet be processed in our national member database. Contact your council. Your council receives reports including the names of those who took the course. If your name appears on the report, the council can issue a certificate of completion.
· I tried logging in using my ScoutNET user name and password, and I get an error that they are incorrect.
o The E-Learning Course Management System does not recognize your ScoutNET user name and password as valid users on this system. You must first create an account. From the logon page, click "Click here to create an account."
· I am registering on your system and I enter my ScoutNET user name; however I get an error that the user name is already in use.
o At this time, the E-Learning Course Management System does not allow user names that match ScoutNET user names.
FLASH COURSE
· The interactive exercises don’t “do” anything.
o Read the instructions for each exercise and make sure you are clicking on the items.
o Make sure you have the latest version of Macromedia Flash Player installed on your computer.
· I have no audio.
o Verify you have a sound card installed.
o Confirm your speakers are connected to the sound card.
o Verify the volume control on your computer is turned up enough to hear sound and that mute is not selected.
o Ensure you have the latest version of Macromedia Flash Player.
· I have to wait too long to hear the audio on the page.
o If you are on a dial-up connection, the audio files take longer to load than on a DSL or Broadband connection.
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